Refund and Returns Policy

Effective Date: 1st January 2023

Introduction

Thank you for choosing Royal Blue Marine Tourism for your travel and adventure needs. We strive to provide you with exceptional experiences and services. This Refund Policy outlines our terms and conditions regarding refunds for bookings made with us.

    Booking Advance

    When you make a booking with Royal Blue Marine Tourism, a booking advance is required to secure your reservation. Please note that this booking advance is non-refundable under any circumstances. This policy applies to all bookings, regardless of the nature of the trip or service.

    Cancellation Policy

    While we understand that circumstances can change, we regret that we cannot provide refunds for booking advances, regardless of the reason for cancellation. This includes, but is not limited to, the following scenarios:

    • Changes in travel plans
    • Personal emergencies
    • Weather-related issues
    • Medical conditions
    • Unforeseen circumstances

    Rescheduling

    If you need to reschedule your booking, please contact us as soon as possible. We will do our best to accommodate your request, subject to availability. However, please be aware that rescheduling may incur additional fees or charges, and the booking advance remains non-refundable.

    Trip Cancellations by Royal Blue Marine Tourism

    In the rare event that Royal Blue Marine Tourism needs to cancel a trip or service due to unforeseen circumstances such as adverse weather conditions, mechanical failures, or other operational issues, we will make every effort to reschedule your trip. If rescheduling is not possible, we will offer a full refund for the amount paid, including the booking advance.

    Refund Process

    To request a refund for any eligible portion of your booking (excluding the non-refundable booking advance), please contact our customer service team at +968 9322 1696 or [email protected]. Refunds will be processed in the same form of payment used for the original booking, within five days from the date of cancellation or trip cancellation by Royal Blue Marine Tourism.

    Need help?

    If you have any questions or concerns about our refund policy or need assistance with your booking, please don’t hesitate to contact us at: +968 9922 0444.

    Changes to this Policy

    Royal Blue Marine Tourism reserves the right to update or modify this refund policy at any time. Any changes will be posted on our website, and the revised policy will apply to all bookings made after the effective date of the update.


    By making a booking with Royal Blue Marine Tourism, you acknowledge and agree to the terms of this refund policy, including the non-refundable nature of the booking advance.


    Thank you for choosing Royal Blue Marine Tourism. We look forward to providing you with an unforgettable adventure on the seas.